Billing Terms And Conditions

Welcome to Hannah Supplies! By placing an order with us, you agree to abide by the following billing terms and conditions. Please read these terms carefully to ensure a smooth and secure transaction experience. If you do not agree with any of these terms, please refrain from making a purchase.

1. Payment Methods

 

We accept the following payment methods for your convenience:

  • Credit Cards (Visa, MasterCard, American Express, etc.)
  • Debit Cards
  • PayPal
  • Other payment methods offered at checkout

By submitting your payment information, you confirm that you are the rightful holder of the payment method and authorize us to charge the total amount of your order, including any applicable taxes and shipping fees, to your selected payment method.

2. Billing Information

 

To process your order efficiently, you must provide accurate billing information, including:

  • Full Name
  • Billing Address (matching the address on file with your payment method)
  • Email Address
  • Phone Number (optional but recommended)

Please ensure that all information provided is correct to avoid any delays or issues with your order. If any changes are needed after placing your order, please contact us immediately so we can assist you.

3. Order Confirmation and Invoice

 

Once you have completed your order, you will receive an order confirmation email that includes the details of your purchase, such as product names, quantities, prices, taxes, shipping fees, and the total amount charged.

We do not issue physical invoices; instead, you can download your order invoice directly from your account page on our website, or we can send a digital copy upon request.

4. Payment Authorization

Your payment will be authorized immediately upon placing the order. However, we will only charge your payment method once your order has been processed and is ready for shipment. In the event that we are unable to process your payment or if there is an issue with your payment information, we will notify you via email or phone.

5. Pricing and Charges

 

All product prices are listed in USD (or your local currency if applicable) and are inclusive of applicable taxes, unless otherwise stated. Shipping fees, duties, and other applicable charges will be added at checkout, depending on your location and shipping method.

Please note that while we make every effort to ensure pricing accuracy, errors may occasionally occur. In the event of a pricing error, we will contact you for approval before processing your order. We reserve the right to cancel or amend orders if errors are identified.

6. Currency and Taxes

 

All transactions are processed in the currency specified at checkout. Sales tax, VAT, or other applicable taxes will be calculated based on your billing address and added to your total order amount. You are responsible for paying any local taxes, duties, or import fees for international orders, as these are not included in the total price at checkout.

7. Refunds and Adjustments

 

If you request a cancellation, return, or exchange, the refund will be processed to the same payment method used for the original transaction. Refunds may take 5-10 business days to appear on your account, depending on your payment provider’s processing times.

Note: Shipping charges are non-refundable unless the item is defective or there was an error on our part.

8. Subscription Services (If Applicable)

 

For any subscription-based services, the payment will be charged automatically on a recurring basis, depending on the subscription plan you choose. You can manage, modify, or cancel your subscription at any time by accessing your account settings or contacting us directly. You will receive a reminder email before the next billing cycle.

9. Payment Security

 

We take the security of your payment information seriously. All credit card transactions are encrypted using SSL (Secure Socket Layer) technology. We adhere to the highest standards of payment security to ensure that your information remains private and secure.

We also use trusted third-party payment processors, such as PayPal and Stripe, to securely handle your payment information. We do not store your full credit card details on our systems.

10. Billing Disputes

 

If you believe that there is an error or discrepancy with your billing or payment, please contact our customer service team immediately at:

We will investigate your claim promptly and work with you to resolve the issue.

11. Changes to Billing Terms

 

We reserve the right to modify or update these billing terms at any time. Any changes will be posted on this page with an updated revision date. It is your responsibility to review these terms periodically to stay informed about any updates.

12. Contact Information

If you have any questions or concerns a

bout our billing policies, please do not hesitate to contact us using the following:

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